Re: XPS 9000 USB Ports and auto reboot problem

Hi VC Chong,

I would like to know:

1. How long have you been facing this issue (Blue Screen)?
2. Were there any software/hardware changes made in the computer?
3. Did you perform any troubleshooting steps?
4. Is the issue intermittent or occurs often?

We can check if the issue occurs in safe mode. Refer to the link to boot the computer to Safe mode with networking: http://dell.to/LnNtve