I completely disabled antivirus/antimalware, disabled firewall, tried safemode, tried booting to cd/dvd into windows and update from there, but still same results. a message pops up that says Get Me Version Error, Get Last Error=2.
Until now I had no problem updating the BIOS from original factory BIOS to A02, A04, A08.
But A10 simply doesn't function.
I am in discussion with DELL Tech online who have passed the problem on to their engineers.
After numerous tests, attempts etc, I am not holding out much hope for a solution to this issue.