Hi Jbautista83,
The slot load optical drives on Dell systems do not accept 8cm optical discs. The standard sized disc is 12cm. Determine if the disc in the slot load optical drive is 12cm or 8cm. If the cd in the Optical Drive is a 12cm cd, please attempt to eject the cd by following the steps mentioned below:
- Restart the system.
- When the Dell logo appears, press F2 until the message Entering Setup appears.
- In the BIOS, press the eject button on the front of the CD drive.
The cd should eject in the BIOS. Let me know if the issue continues and further help is needed.
Thanks and regards,
Babita S
#iworkforDell
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