Thanks for the help and I tried all of the above suggestions; however, the problem still persists. I can tell that the computer is still running, but the screen is black and unresponsive to keyboard or mouse activity, and CTRL+ALT+DEL. I have TrendMicro SafeSync, Dropbox, and CrashPlan (all backup services) running in the background; however, this problem occurred before Dropbox or CrashPlan were installed.
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