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dellsystemdetect.application not working - need to register service tag to download factory installed software

I'm hoping someone can help.  I'm trying to download factory software that originally shipped with my machine since I had to wipe my machine.  It wants to detect my service tag and needs to install "dellsystemdetect.application".  I download it and run it and it just gives me a message that .Net framework 4 (or compatible .Net) is needed.  .Net 4 is installed on my machine already.   I uninstalled and reinstalled .Net 4 AND ran a repair after it failed again.

This is happening on THREE different Dell machines (I have four in my house - I didn't bother with the last one) so it's not the machine.  I need to register the specific machine I rebuilt in order to get that software.  I simply tried the other machines to prove it is an issue with the application.  Anyone know a way around this?  It's very frustrating.


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