I recently had the 2 TB hard drive in Dell xps 8500 go bad It died /
I called dell out of warranty they sent first a usb I ran it and all it is windows 8 install on usd thumb drive
Next they send me windows 8 dvd install disc.
Both times Im prompted to windows product key now im out 19.99
What recourse do I have . Am i supposed to call and argue with dell out of warranty dept
They already upset about the number of calls i have made Im being told since it ask for windows 8 product key that its a issue with motherboard I installed windows 7 it ran ok.
Any advice be appreciated.
