So last night i updated my bios from A06-> A07 -> A11. After the A07 update I turned off the computer to see if the bios is working fine, however it didn't shutdown. The monitor is off but the Cpu's fan/lights are still on so i updated it again to the latest bios which is A11 for my pc but that didn't fix the problem. when i shut it down( currently on a11 bios) the problem still persist, i cant shut it down properly and i cant even put it to sleep because the same problem occurs.
It was working perfectly whilst it was on A06, i only did that update because some said it would fix the loud fan noises of x51. I'm gonna be calling Dell's customer service soon. I only posted here to see any additional help because sometimes the customer service doesn't really help as much.
Any help would be great tnx