Quantcast
Viewing all articles
Browse latest Browse all 14294

Re: dell desktop problem....

No No No:  A blue power button with 1,3 means a memory configuration error -- the resolution for this is a memory dance to find out if there is a bad stick -OR- or bad motherboard.  Try the following:

- Take out one of the memory sticks (we will call this Stick 1 in Slot A):  Does it boot

- Take out  that stick and put it in the other memory slot (Stick 1 Slot B): Does it boot

- Try Stick 2 in slot A

- Try Stick 2 in slot B

==> If the problem follows a particular stick, replace the stick

==> If the problem follows a particular slot, replace the board

==> If they all don't work, it could either be the board -OR- both sticks

==> If they all work, put stick 1 back in slot A --> If it works you are good to go, if it doesn't, replace the motherboard.

==> IMPORTANT:  Before going in to the case, unplug the computer and drain residual power for 15 second by holding the power button.  Memory, especially, is subject to Electostatic Discharge (ESD).


Viewing all articles
Browse latest Browse all 14294

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>