Hello and thanks in advance for your assistance.
Information:
XPS8500 purchased 5/1413.
WIN8
12GB Memory
After buying the computer, transferred my data drive from my previous HP PC to this XPS. The drive is a WDC WD2002FAEX. It's plugged into SATA port 2 on the motherboard, did not change any of the existing drive connections for OS drive or DVD drive.
When I reboot the PC, the system recognizes the data drive as the OS drive, and obviously fails. If I power down the PC, disconnect the power and SATA cable from the data drive, and then power up the PC without the data drive connected, the system correctly goes to the OS drive and loads the OS.
If I then power down the PC and reconnect the data drive, the system will correctly go to the OS drive and load the OS, and recognize the data drive as a data drive. If for any reason I reboot the PC then it again will try to load the OS from the data drive.
I have been on the phone with Dell support, they remoted in and everything is correctly configured, latest drivers, etc., but are not finding a similar issue anywhere in their support logs. The time they remoted in the system showed the data drive correctly It is still an open ticket with Dell support.
Any thoughts on this? First time I have encountered this situation, and have been able to transfer data HDs between systems before.
Thanks!
