Hi hqnetwork,
I would suggest you to drain the residual power from the laptop:
- Disconnect any external peripherals (flash drives, printers, external hard drives) from the computer
- Then remove the adapter
- Press and hold the power button for 10 seconds
- Reconnect the adapter.
You may run the hardware diagnostics. Please follow the steps below:
- Reboot and tap <F12> 3-4 times to enter the Boot Menu
- When the boot device list appears, highlight Diagnostics and press Enter
- The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display
- In case any hardware component is bad, you will get a corresponding error
Keep me posted with the results. I will be glad to assist further.