Hi Dawn,
Please find below the crash dump analysis.
BugCheck 50, {ffffffffffffffd0, 1, fffff800032d68c3, 0}
Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!ObFastReferenceObject+73 )
Followup: MachineOwner
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0: kd> !analyze -v
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
The crash dumps do not point at any specific driver that may be responsible for the bluescreens. It produces the error message: PAGE_FAULT_IN_NONPAGED_AREA (50)
Possible Causes:
- Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).
- Another common cause is the installation of a faulty system service.
- Antivirus software can also trigger this error, as can a corrupted NTFS volume.
Resolution:
- Run the System File Checker Tool to scan the integrity of protected system files from Here
- To isolate the issue, try removing AVG using the AVG removal tool from Here
- Install Microsoft Security Essentials from Here
- You may choose to install AVG later, if it does not impact the system stability.
- Run Check Disk from a Command Line to Check for and fix Disk Error. You may refer to article Here.
- Perform Windows updates and recheck results.
Let me know the findings. I will be glad to assist you.