Hi jakes094,
I don’t think BIOS update will fix the BSOD issue. Please share the error code you are getting on the blue screen. Also share the mini dump files, if possible. I will try to analyze the files to determine the exact cause of failure. You may follow the steps below:
- Click ‘Start’, point to ‘Settings’, and then click ‘Control Panel’
- Double-click ‘System’
- Click the ‘Advanced system settings’, and then click ‘Settings’ under ‘Startup and Recovery’.
- In the Write debugging information list, click ‘Small Memory Dump’
You may run the hardware diagnostics to check for the hardware functionality. please follow the steps below:
- Reboot and press F12 to enter the Boot Menu
- When the boot device list appears, highlight Diagnostics and press Enter
- The computer begins to run the Pre-boot System Assessment, a series of embedded diagnostics that perform initial testing on your system board, keyboard, hard drive, and display
- In case any hardware component is bad, you will get a corresponding error
Keep me posted with the results. I will be glad to assist further.