Hi mikeatarms,
Since you were not able to register for My Dell Downloads, I would like you to open ‘My Dell Downloads’ website only through Internet Explorer and check for issue resolution.
Secondly, if you are still facing the same issue, provide the following information through a private message to assist you further:
System service tag
First and Last name
Country
Language
Browser used and version
E-Mail address
Portal password
Please click on my name and click Start Conversation to send me a private message.