Hi Les,
Thank you for your reply.
I am sorry to hear that you are still facing issues with your computer.
If the system is under warranty, please contact me through a private message by clicking on my name highlighted in blue. On the next page, click the envelope icon and provide your service tag and contact information so that I may access your system records.
However, if you are in the US and the system is out of warranty then you need to contact our Expired Warranty Support at the link below:
If you have any further queries, please feel free to contact us.
Thanks and regards,
Babita S
#iworkforDell
For easy access to drivers, manuals and product updates, please visit our Support Site .