Re: Ethernet Controller Driver Problem

Hi paule_uk,

Thanks for providing us this information. I believe you are not installing the driver correctly. After transferring the file to desktop follow the steps below:

1.Double-click the new icon on the desktop labeled R*******.EXE.

2.The Self-Extracting window appears and prompts you to extract or

unzip to C:\DELL\DRIVERS\r*******. Write down this path so the executable (I.e.

Setup.exe) file can be found later.

3.The Self-Extractor window appears.

4.Click OK.

5.After completing the file extraction, if the Self-Extractor

window is still open, close it.

6.Click the Start button and then click Run.

7.Type C:\DELL\DRIVERS\r56237 in the Open textbox and then click OK.

8.Follow the on-screen installation instructions.

Note: R***** should be the respective file name.

If you have any further queries, please feel free to contact us.

Thanks and Regards
Sandeep P
#iworkfordell