mobaGreetings,
Yesterday my Workstation suddenly crashed down and lock up, I had to forced a restart by long pressing the power button. I accessed BIOS and run the ePSA Pre-boot System Assessment diagnosis tool. During the first time the system again crashed and restarted automatically. On the second attempt, after running the long test, I got the following error:
Error Code 2000-0142
Validation 25821
Msg: Hard Drive O-S/N 9VPCM553, self test unsuccessful.
Status = 71
After that I managed to log into Windows and back up all my data. Any suggestions?
moba
The error code indicates the hard drive has failed and you need to replace it ASAP.
If you have a Dell warranty in effect, contact Dell's Technical Support for a replacement hard drive.
Bev.