OK. My boss decided that he needed to do some updates on his system. He said after he ran a BIOS update to version A13 the system says NIC Failure and he cannot connect to our network. He said the version he had on there was A01.
Here is what I have tried so far.
1. Removed the power and the battery for 2 minutes to try and reset the BIOS to factory defaults - Did not work
2. I downloaded the A01 BIOS version and tried to roll it back - Did not work
3. I tried Uninstalling the NIC, deleting the driver and reloading the driver using my thumb drive - Did not work
I have not yet tried a suggestion from another tech to roll it back to version A12 and go backward from there.
ANY assistance would be great. Also the system is Win 7 (64-bit)