Hi Chris. Good to hear from Dell on this one. First to answer your question, initially I installed the SATA drive in the SIIG enclosure and plugged it into one of the USB3 ports on the back. When it didn't work, I unplugged it from the USB 3 port and plugged it into a USB 2 port (on the front) where it worked, but of course at USB 2 speed. I have subsequently tested it in 2 other USB 3 ports with the same failure to work. Since posting here I've opened an incident with Dell support, session ID 56828064 on Monday.
Today I bought a PCIe card (Inland) with USB3 and installed it on my test computer (not the new Dell). I also bought a brand new 1 TB Toshiba SATA hard drive and installed it in the SIIG USB 3 enclosure. It had the same symptoms on the new Dell computer, but it ran fantastically on the test system. Since it runs extermely well on my test system but not at all on the Dell's USB3 ports, I'd say that's pretty good evidence it's Dell's problem. I opened an incident with them Monday which is still open, and I'll get back with them tomorrow. I tested with Windows 8 on the test machine, so I've got to test it with Windows 7 there to be sure I'm comparing apples with apples, but isn't this interesting!
