Hi edjz,
It is always recommended to install the drivers in a particular order. Please refer to the following link: http://dell.to/XXS52y
Here are the steps to install the drivers:
- Click on the link http://dell.to/QjjZDA
- Enter the system service tag and click on submit
- Click on Drivers and Downloads
- Select the correct operating system for your computer
Follow the steps below to install the drivers :
- Expand the category and you will get a list of files.
- Click 'Download file' to download the list to a folder you will designate.
- Click 'Save'. Then designate the folder you would like to save the files to.
- Once you have designated the folder you would like to save your files to, Click 'OK'.
- Selected downloads will automatically start downloading. Next is Installation.
- To start installation, Click Open folder. Right-click a downloaded file and select the option to ‘Run as administrator’.
- A small window will appear with 'Continue' and 'Exit' buttons, click 'Continue'.
- In the Select the folder where you want to unzip the files to window, click OK.
- If a message appears asking to create a folder, click 'Yes'. If a message appears asking to overwrite the folder, click 'Yes to All'.
- In the All files were successfully unzipped window, click OK.
- A new window will appear, follow the prompts that appear to finish the installation.
- Restart the computer once the installation is complete.
Hope this helps. Please reply if you have any questions.